On Day Service
To make it easier for our patients to receive a same day consultation for minor illnesses and conditions we have introduced the On Day Service.
We offer these same day appointments from Ilkeston and Long Eaton to reduce waiting times – our practices working together to give patients improved and quicker access to the healthcare they need. This means your appointment might not be at your normal GP surgery.
If you call for an appointment you may be directed to the On Day Service where you will be seen by a GP or an advanced care practitioner as appropriate.
The On Day Service is available from 8am to 6.30pm on weekdays, excluding bank holidays. To use it, patients just call their normal GP number.
Enhanced Access
We know that our patients sometimes need an appointment in the evening or at a weekend.
We setup the Erewash Enhanced Access service to offer appointments in Long Eaton and Ilkeston either at Long Eaton Health Centre or Ilkeston Community Hospital.
Monday to Friday appointments are available in the evenings from 6.30pm to 8.30pm at Long Eaton Health Centre and Ilkeston Community Hospital.
On Saturdays and Sundays there are available appointments at Long Eaton Health Centre and Ilkeston Community Hospital between 9am-5pm.
Appointments are also available on bank holidays.
To book an appointment in the evening or at a weekend please call our reception team on 0115 932 2968 during surgery hours. If you want to book an appointment outside of surgery hours please call 111.
Please do not turn up to this clinic without an appointment – we will not be able to see you.
If your condition is urgent, please call the out of hours service on 111 as normal.
Out of Hours
For urgent appointments outside our normal surgery hours, please call the emergency number 111.
NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- Get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- Order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- Book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- Check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- Register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- Find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- View parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
